Refund policy
Return & Refund Policy
Watani4Life
At Watani4Life, we stand behind the quality of our products and want you to feel confident in your purchase.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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Item must be unused, unworn, and in original condition
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Item must be returned in original packaging
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Proof of purchase (order number or receipt) is required
Certain items may be non-returnable, including:
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Final sale or clearance items
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Gift cards
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Custom or personalized products
Return Process
To start a return, please contact us at:
Email: support@watani4life.com
Include:
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Your order number
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The item(s) you wish to return
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Reason for return
If your return is approved, we will provide instructions on how to send the item back.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
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Refunds will be issued to your original payment method
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Please allow 5–10 business days for processing depending on your bank or credit card provider
Shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos and order details.
We will arrange a replacement or full refund at no additional cost.
Exchanges
We currently do not offer direct exchanges.
If you need a different item, please return the original item and place a new order.
Contact
For any questions regarding returns or refunds, please contact: