Refund policy

 

Return & Refund Policy

Watani4Life

At Watani4Life, we stand behind the quality of our products and want you to feel confident in your purchase.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Item must be unused, unworn, and in original condition

  • Item must be returned in original packaging

  • Proof of purchase (order number or receipt) is required

Certain items may be non-returnable, including:

  • Final sale or clearance items

  • Gift cards

  • Custom or personalized products

Return Process

To start a return, please contact us at:

Email: support@watani4life.com

Include:

  • Your order number

  • The item(s) you wish to return

  • Reason for return

If your return is approved, we will provide instructions on how to send the item back.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method

  • Please allow 5–10 business days for processing depending on your bank or credit card provider

Shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos and order details.
We will arrange a replacement or full refund at no additional cost.

Exchanges

We currently do not offer direct exchanges.
If you need a different item, please return the original item and place a new order.

Contact

For any questions regarding returns or refunds, please contact:

support@watani4life.com